Community Services – Medical Transportation
Non- Emergency Medical Assistance Transportation (NEMT)
Due to the current State of Emergency, the Carroll County Health Department has had to adjust the transportation services provided for NON-Emergency Medical Assistance Transportation to reduce the risk of customer and staff exposure to COVID-19.
Our staff are working to ensure needed transportation is provided, please continue to call 410-876-4813, to request transportation services. You will be asked additional screening questions about your current health status as it relates to the COVID-19 symptoms.
Please be aware that all participants are strongly encouraged to wear face coverings (mask or scarf) while being transported. Please follow the CDC guidance.
We are focused on providing transportation for the following lifesaving services that have not been cancelled or postponed to a later date:
Dialysis, radiation, chemotherapy, physical therapy, substance use disorder, counseling or other recurring appointments.
All requests from hospitals for transfer or discharges of eligible and qualified participants shall be provided utilizing the appropriate mode of transportation. Provider certification forms for hospital discharges and transfers will be required for ambulance requests only.
Request for pharmacy transports will be limited to pharmacy’s where delivery is not an option. Any additional shopping performed while at the pharmacy may result in future trips to the pharmacy being denied.
All other appointments should be provided via the phone/telemedicine or postponed to a later date. If an appointment cannot be postponed or a clinician requests the patient be present for services, transportation services will be provided.
Any person scheduled for transport with a fever and respiratory symptoms or has been exposed in the last 14 days with someone with fever and respiratory symptoms should cancel their transposition services ASAP.
We apologize for any inconvenience this may cause as we work to keep everyone safe.
Medical Assistance (MA) Transportation provides transport to non-emergency medical appointments for eligible residents who have no other means of transportation.
If you have a friend or family member who will transport you to your appointment, they may be eligible for gas reimbursement. They MUST register with our office prior to providing transports. Call 410-876-4813 for more details.
MA Transportation is not for emergencies. If you have an emergency, please call 911.
For more information about the NEMT program click here MA Transportation Brochure for our brochure.
Are you a medical facility or provider and need to schedule transportation for your MA patient? Please visit the Provider page for information and forms.
For more information about NEMT Transportation program, visit the Maryland Department of Health’s Division of Community Support Services page.
Carroll Transit System, operated by Ride With Us, offers six routes called TrailBlazers, that are open to the public. For more information, visit Trailblazer routes and schedules