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Community Services – Medical Assistance (MA) Care Coordination

Getting the most out of your Medical Assistance coverage can be confusing. Our ACCU staff can help!

Administrative Care Coordination – ACC

Administrative Care Coordination (ACCU) staff help Carroll County residents access and use their Medical Assistance health care services and benefits.

This free program is a local resource of the Maryland Department of Health. It is available to anyone who has or is eligible for Medical Assistance.

For more information about Administrative Care Coordination, read this ACCU Brochure

For more information on health insurance options, visit Maryland Health Connection
To compare managed care organization (MCO) options, see this MCO Comparison Chart
New! Dental services will be available to all adults over the age of 21 who receive full Medicaid benefits, effective January 1, 2023, in addition to children. Services will include diagnostic, preventative, restorative, endodontic, periodontic, and certain prosthodontic services; oral maxillofacial surgery; and sedation. Visit the Maryland Healthy Smiles Dental Program for more information and to find providers.
For assistance with about Medicaid benefits/covered services, care access, and resolving concerns or complaints related to the HealthChoice Program, call your managed care organization (MCO) Member Services line or the HealthChoice Helpline at 1-800-284-4510.

How to Obtain Services

Who can get services?

Carroll County residents who have Medical Assistance or are eligible for Medical Assistance.


How do I get services?

Call 410-876-4908 or 410-876-4940.



Monday–Friday 8:00 a.m.–5:00 p.m